Refund Policy

This is a template pending legal review. It must be reviewed and completed by the company before relying on it.

General

Refund eligibility depends on the service or product purchased and is defined in the applicable proposal, agreement or product terms.

Hosting services

For VPS hosting, refunds — where applicable — are evaluated based on service activation status and usage. Custom development services are generally non-refundable once work has commenced.

How to request

Contact support through your customer account or the contact page with your order reference.